This policy explains what personal information Peptides Reference Lab collects, why we collect it and how we protect it.
Information we collect
- Contact and delivery details you provide at checkout, such as name, email, phone number and shipping address.
- Order history and messages you send us.
- Basic technical data such as IP address, browser type and pages visited, collected through cookies needed to run the store.
How we use it
We use your information to process and ship orders, provide customer support, prevent fraud and meet legal obligations. We do not sell your personal information.
Payments
Payments are handled by our payment providers. We do not store full card details on our servers.
Sharing
We share information only with service providers who help us run the store, such as payment processors, shipping carriers and hosting providers, and only as needed for those services.
Cookies
Our store uses cookies to keep your cart, remember your session and keep the site secure. You can control cookies through your browser settings.
Retention and your rights
We keep order records for as long as required for accounting and legal purposes. You can ask us to access, correct or delete your personal information by contacting us through the contact page.